Hand-held-products DOLPHIN 9500 Manuel d'utilisateur

Supported Equipment Manual for the 7400 and 9500 Computers Manufactured by Hand Held Products

Introduction This page is intentionally blank. Supported Equipment Manual • January, 2006 1-6

Keypad Configuration 3-34 \ backw‘ apostrophe “ quote ! exclamation ? question mark < less than sign >

Supported Equipment Manual Keypad Configuration • January, 2006 3-35 Enter <Ent> <Ent> <Ent> Sp <Sp> <Sp> <

Keypad Configuration 3-36 Dolphin 9500 35-key Terminal Supported Equipment Manual • January, 2006 Keypad Figures The key ad figures begin the ne

Keypad Configuration Supported Equipment Manual • January, 2006 3-37 ON • SCAN F1F4 F2F5BKSP F6 CTRL ALT BLUE RED SFT ESC _ ( + =

Keypad Configuration 3-38 Supported Equipment Manual • January, 2006 ON • SCAN F1F4 F2F5BKSP F6 CTRL ALT BLUE RED SFT ESC _ ( + =

Keypad Configuration Supported Equipment Manual • January, 2006 3-39 ON • SCAN F1F4 F2F5BKSP F6 CTRL ALT BLUE RED SFT ESC “sand

Keypad Configuration 3-40 Keypad Table Key VT a b c Supported Equipment Manual • January, 2006 NOTE: RED + BLUE = WHITE 3270 5250 <Alpha>&

Supported Equipment Manual \ backw‘ apostrophe Keypad Configuration • January, 2006 3-41 ard slash <Blue><Del> --

Keypad Configuration 3-42 Supported Equipment Manual • January, 2006 Tab <Tab> <Tab> <Tab> Enter <Ent> <Ent> <

Chapter 4 • Error Message Resolution Guide Twin Client Error Messag Message Reason olution Reference Tech Note ENTRY TOO LONG; Trying to key beyo

Chapter 2 • Terminal Setup Downloading from the WEB The PowerNet Twin Client software package can be downloaded from the Connect web site at http://w

Error Message Resolution Guide Message Reason Solution Reference Tech Note nto must be cleared first. to ld. into KEY NOT ALLOWED; Trying to

Error Message Resolution Guide Message Reason Solution Reference Tech Note OT T1171, T1187 and T1194 MOBILE UNIT; gs are correct T1

Error Message Resolution Guide Message Reason Solution Reference Tech Note ing Data; nit out of the coverage area. access point, radio, host

Error Message Resolution Guide Message Reason Solution Reference Tech Note ost\nlist from Server; ocol detected. d cabling, power or fa

Error Message Resolution Guide Message Reason Solution Reference Tech Note eded.\n Session Ended; authorization issue. the correct number o

Error Message Resolution Guide Message Reason Solution Reference Tech Note r; t load the font. is available to Printer Not Ready\nPress

Error Message Resolution Guide Message Reason Solution Reference Tech Note lient Telnet; lient Server; 3270; ; P; nect; ; e. ; tion. Ps;

Error Message Resolution Guide Message Reason Solution Reference Tech Note ; tion. tion. odes; tion. ent; tion. tion. be\nplugged in

Error Message Resolution Guide Message Reason Solution Reference Tech Note CRADLE; Mobile Unit from the cradle. DLE BUS; g to access the

Error Message Resolution Guide Message Reason Solution Reference Tech Note ut\nOf Range, Unable\nTo Receive; nit out of the coverage area

Terminal Setup InstallatiThe InstallShield wizard runs and presents the following screen. on Click on Next to begin the installation process. To cha

Error Message Resolution Guide Message Reason Solution Reference Tech Note ame Server\nNot Set; NAME SERVER not e Unit with the n Name Ser

Error Message Resolution Guide Message Reason Solution Reference Tech Note too large nit does not have enough memory to run your configu

Error Message Resolution Guide Message Reason Solution Reference Tech Note ype; will \nend any\ncurrent NTRY; 220)/HP Setup; nit Inf

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-15 Message Reason Solution Reference Tech Note Contro

Error Message Resolution Guide 4-16 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note Map Underli

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-17 Message Reason Solution Reference Tech Note Scan C

Error Message Resolution Guide 4-18 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note 7 bit; Pro

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-19 Message Reason Solution Reference Tech Note Backli

Error Message Resolution Guide 4-20 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note Scan Identi

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-21 Message Reason Solution Reference Tech Note Errors

Terminal Setup The default folder is PowerNet. This default may be changed either by selecting an am group or by typing in a new name at the pr

Error Message Resolution Guide 4-22 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note External; P

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-23 Message Reason Solution Reference Tech Note Freque

Error Message Resolution Guide 4-24 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note Auto/Pulse;

Terminal Setup Running the The PowerNet Twin Client Manager is the utility that manages the terminal software and bar, and access to the functions use

Terminal Setup Quick Std the Hand Held initial serial download, the terminal software and configuration are m naged automatically over the wirele

Terminal Setup Setting the Servers The Servers are the Telnet host systems the terminals will access. To set these addresses from the Settings menu,

Terminal Setup The option of Run Airloader on terminal can be selected. The Windows CE options of Run application at startup and Hide task bar c

Terminal Setup Setting Terminal Model and COM Port To select a specific Hand Held Products terminal model, radio type, or COM port assignment, click o

Terminal Setup Setting Airloader Auto-Configuration The configuration download and IP address assignment for each terminal will take place autom

Copyright © 1996 - 2006 by Connect, Inc. All rights reserved. This document may not be reproduced in full or in part, in any form, without prior wri

Terminal Setup This powerful s nt tool is described in detail in Airloader Auto-. For now, it is sufficient simpigu othe ch hTo assign terminal IP a

Terminal Setup The display expands to show the default terminal group. Next, click on the New Group icon and use the Browse button to select the

Terminal Setup Configuring the Terminal for Download The 7400 and 9500 terminals are configured for download using ActiveSync, as described in the Sen

Terminal Setup Standard Setup nd can be modified by the following methods: Twin Client Manager. to use the Twin Client Manager and the terminal m

Terminal Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As

Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufac

Terminal Setup Quadrant ModeThis scrolling list optthe larger host display"windows" in the hcontains the currenOff disables quadrinput fiel

Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the e manufacturer supports the control

Terminal Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As

Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufac

Chapter 1 • Introduction…………...1-1 Descriptions………………...

Terminal Setup Use the Up-Arrow and Down-Arrow keys to navigate the menu, and press Enter to select enu option is described below. ontains the termina

Terminal Setup 00A0F826E614 Authorization ______________ not authorized <F3> Save <F7> Quit Type the authorization code into th

Terminal Setup The Authorization window is displayed as shown below. Your System ID appears in the first box of the screen. Go to http://www.co

Terminal Setup Authorized Terminals ing is provided in the Authorized Terminals box on the lower left side of the screen. Click on the DThe numbe

Terminal Setup Add Licenses used when adding additional licenses to an already site The Add Licenses feature is licensed Twin Client Manager. (i.e. Tw

Terminal Setup Transfer Authorization The Transfer Licenses feature is used when moving a site license from one PC to reen. From Twin Client M

Terminal Setup Listing Click on the Listing button to view authorization codes used along with corresponding serial numbers. Click on OK when finish

Terminal Setup Software Management bility in detail. Additional manual e described at the end of this section. n Client Manager ToIn addition to

Terminal Setup Synchronizing Configuration Files Click to put a check in the Synchronize Configuration Files box to enable automatic onization of co

Terminal Setup Enter the desired range in the From and To boxes as shown above, and then click on Add. Creating New Groups New groups, with diff

Dolphin 9500 43-key Terminal ...3-22 Keypad Figures ...

Terminal Setup After the Configuration File and all of the other parameters have been set, the group is made active by clicking on the Active check b

Terminal Setup Clicking on the Thin Mode button will cause all terminals in this group that are currently running in thick mode to be switched

Terminal Setup Setting the Segment Checking the Segment button restricts a terminal group to a range of IP addresses. The only to identify the egment

Terminal Setup Release the mouse button, which reassigns the terminal. The next time the terminal is rebooted, it will be reconfigured as defin

Terminal Setup Clicking on the Font button on the upper left brings up a screen in which you can modify the font settings, as shown below. Selec

Terminal Setup r message, click on the on the RTo remove a terminal from the list of terminals receiving youerminal number in the Select Term

Terminal Setup MDTheotely turn a terminal on and cause it to make an audible beep so that the terminal can be heard and located within the facility.

Terminal Setup To i dentify the person using the terminal, check Request Login Information. Then from the main menu, select Terminal, and Send

Terminal Setup Select RF Monitor from the Tools m enu. RF Monitor is an "Over The Air" diagnostic tool. It is used to collect diagnostic t

Terminal Setup Click on Edit. Select Find and/or Find Next to search for pieces of information in your log, or select Clear to clear the search.

Chapter 1 • Introduction Descriptions 7400 The Dolphin 7400’s case houses a 206MHz RISC processor and Windows CETM operating system that is programma

Terminal Setup The maximum log file size can be set under Settings. Click on View to show or hide the Toolbar and the Status Bar. This is the Tool

Terminal Setup RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a

Terminal Setup Monitor. 7. Press a key on the RF terminal to open a session, and you should see trace data in the RF Monitor window. When done, en

Terminal Setup Common Problems with RF Monitor • RF Monitor uses UDP to send commands to the RF device. On busy networks, UDP mand to start the

Terminal Setup a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF Network concepts f. TCP/IP They

Terminal Setup Sending Configuration Files to the 7400/9500 Terminal rminal. . n the icon. 6. Cn using the terminal in the cradle or a

Terminal Setup 12. Click on Exit. 13. On the PC, choose Connection Settings from the File menu in ActiveSync. The Connection Settings screen

Terminal Setup 14. Make sure that the box is checked in front of the option entitled, Allow serial cable or infrared connection to this COM

Terminal Setup When ActiveSync has connected, you will see the screen below. 16. Select No, and then click Next. The Connected screen appears.

Terminal Setup 17. On the PC, choose Send Configuration Files to Terminal from the Terminal menu in Twin Client Manager. You will see the

Introduction Pictures 7400 9500 Supported Equipment Manual • January, 2006 1-2

Terminal Setup 19. Choose OK. 20. Click on OK. 21. Cold boot the terminal. 22. On the terminal, select the Specify an IP Address button. 2

Terminal Setup Sending Program Files to the 7400/9500 Terminal 1. Cold boot the inal. 2. On the terminal, click on Enter. 3. Double-click

Terminal Setup 17. Click on E18. Choose Cxit. onnection Settings from the File menu in ActiveS PC. ync on the The following screen appears. 2-

Terminal Setup 19. Make sure tha e box is checked in the option enrial cable or infrared connection to this COM port 20. On the terminal,

Terminal Setup When ActiveSync has connected, you will see the screen below. 21. Choose No, and click on Next. 2-54 Supported Equipment Manual

Terminal Setup The Connected screen appears. 22. On the PC, select Send Program Files to Terminal from the Terminal menu in Twin

Terminal Setup 24. Click on OK. 25. Cold boot the terminal. 26. Click Enter. 27. Select the Specify an IP Address button. 28. Enter the IP A

Chapter 3 • Keypad Configuration Dolphin 7400 43-key Terminal Keypad Figures (The keypad figures start on the next page.)Supported Equipment Manua

Keypad Configuration ON • SCAN c d e f ag h i j m k l n p o q u t r v x y w CTRL ALT BLUE RED SP SFT 1 6 7 5 4 9 8 0 3 2 ESC A B D F H E J I L N

Keypad Configuration ON • SCAN c d e f a g i h j mn p o k l q u t r v x y z w CTRL ALT BLUE RED SP SFT 6 7 5 9 3 2 8 0 NUM 1 4 ESC A B

Setup Requirements Setup Re• • Accesso iThe following accessories are available to use with the Dolphin terminals: • Dolphin HomeBaseTM: Dolphin ter

Keypad Configuration ON • SCAN g c d e f a i h j m l o q u y w CTRL k n p t r v x z ALT BLUE RED SP SFT ESC 1 6 7 5 4 9 3 0 2 8 A B D F H E

Keypad Configuration Keypad Table 3270 5250 KEY VT a <a> <a> <a> b <b> <b> <b> c <c> <c> <c&g

Keypad Configuration ‘ apostrophe <Red><Blue><d> <Red><Blue><d> <Red><Blue><d> “ quot

Keypad Configuration Sp <Sp> <Sp> <Sp> Light <Light> <Light> <Light> Shift <Sft> <Sft> <Sft>

Keypad Configuration Dolphin 7400 56-key Terminal Keypad Figures (The keypad figures start on the next page.)3-8 Supporte

Keypad Configuration ON • SCAN SFT CTRL ALT ESC ◄▲ENT ▼►KEYTOPREDBLUEBSFTboard ENT LUE+RED Dolphin 7400 56-key VT Key TAB BKSP

Keypad Configuration ON • SCAN CTRL ALT BLUE SFT ESC ▲e of ENT ►◄▼KEYTOPREDSFT Dolphin 7400 56-key 3270 Keyboard BLUEBLUE+REDENT TABBKSP SP

Keypad Configuration ON • SCAN SFT CTRL ALT BLUE ESC fld exit ▲▼◄ENT►KEYTOPREDBLUEBLUE+REDSFT Dolphin 7400 56-key 5250 Keyboard ENT TA

Keypad Configuration Keypad Table NOTE: RED + BLUE = WHITE 3270 5250

Keypad Configuration \ backward slash <Red><x> <Red><x> <Red><x> ‘ apostrophe <Red><Bl

Introduction Release Not10/26/ Held Products "Scan Wedge" instead of the scanner support ad The reason this happens is that data from the Sc

Keypad Configuration Enter <Ent> <Ent> <Ent> Sp <Sp> <Sp> <Sp> Light <Light> <Light> <Light> Del

Keypad Configuration Dolphin 7400 35-key Terminal Keypad Figures (The keypad figures start on the next page.)Supported

Keypad Configuration ON • SCAN F1 F4F2SPL BKSPDE ALTCTRL BLUE RED SFT ESC _ ( + = e :{“ graver bracket* backtab\ / apostroph! }?accent l bracket~

Keypad Configuration ON • SCAN SFT ESC F1 F4F2SPBKSP DEL CTRL ALT BLUE RED _ ( = + apost :! } ?graveaccen r bracket ~ \ / rophe{ l bracke

Keypad Configuration ON • SCAN F1F4 F2SPDEL BKSP CTRL ALT BLUE RED SFT ESC _ ( + = strophe :{“ l bracket * backtab\ ►F3 apo! } r bracket ?~grave

Keypad Configuration Keypad Table NOTE: RED + BLUE = WHITE Key VT 3270

Keypad Configuration \ backward slash <Blue><Bksp> <Blue><Bksp> <Blue><Bksp> ‘ apostrophe <Red>

Keypad Configuration Tab <Tab> <Tab> <Tab> Enter <Ent> <Ent> <Ent> Sp <Sp> <Sp> <Sp> Light

Keypad Configuration Dolphin 9500 43-key Terminal Keypad Figures The keypad figures begin on the next page. 3-22 Supported Equipment Manual • J

Keypad Configuration ON • SCAN c d e f a g i h j mk l o w n p q u t r v x y z CTRL ALT BLUE RED SP SFT 1 6 7 5 4 9 3 2 8 0ESC A B C

Release Notes 3. Do a program load and test by ou did this right, the scan trigger WILL NO01-31-2005 Release 7.5.1 solves a problem on 95xx's w

Keypad Configuration ON • SCAN c d e f a gi h j m k o w L n p l q ut r v x yz CTRALT BLUE RED SP SFT 1 6 7 4 9 3 5 2 8 0 ESC A B D F H K

Keypad Configuration ON • SCAN ESC c d e f a g i h j mk l o t r w n p q u v x y z CTRL ALT BLUE RED SP SFT 1 7 4 9 3 6 5 2 8 0 A C D G

Keypad Configuration Keypad Table 3270 5250 KEY VT a <a> <a> <a> b <b> <b> <b> c <c> <c> <c> d

Keypad Configuration ‘ apostrophe <Red><Blue><d> <Red><Blue><d> <Red><Blue><d> “

Keypad Configuration Enter <Ent> <Ent> <Ent> Sp <Sp> <Sp> <Sp> Light <Light> <Light> <Light> On

Keypad Configuration Dolphin 9500 56-key Terminal Keypad Figures The keypad figures begin on the next page. Supported Equipment Manual • Janu

Keypad Configuration ON • SCAN ESC ▲pg↑ ►vol+◄ CTRL ALT BLUE SFT ▼pg vol-↓ KEYTOPREDBLUSF Key EBLUE+REDT Dolphin 9500 56-key VT board E

Keypad Configuration ON • SCAN CTRL ALT BLUE ESC eof SFT ↑ ↓ ► pg▲▼pgvol-vol+◄KEYTOPRED ED Dolphin 9500 56-key 3270 Key B BLUE

Keypad Configuration ON • SCAN CTRL ALT BLUE ESC fl d exit SFT pg↑ ↓ ►◄ ▲▼pg vol+vol-KEYTOPREDBLUEBLUE+REDSFT Dolphin 9500 56-key 5250 Keyboa

Supported Equipment Manual Keypad Table KEY VT a b c Keypad Configuration • January, 2006 3-33 NOTE: RED + BLUE = WHITE 3270 5250 <a>